Terms of service
LEGAL
You must be of legal age (18 years or older) to use and order alcoholic goods from this online store. If you do not meet these requirements, it is illegal for you to place an order with us.
ORDERING & PAYMENT
Customers may place orders with us at any time, directly from the website. All credit card transactions that take place through this website are handled by PCI DSS compliant services which greatly increases the safety of your payment card data. Online transactions for credit cards are pre-authorized (also known as 'tipping') for the value of the order, however in situations where incorrect shipping rates or quantities are used, we are authorized to deduct or refund the difference as necessary.
DELIVERY
Delivery is by NZ Post or any deemed suitable carrier by us and will be carried out as soon as we can process your order, normally within 7-10 business days of ordering. All customer orders are carefully wrapped to ensure that products arrive safely and undamaged.
DISCLAIMER
Every effort has been made in checking information and content provided by Lammermoor Distillery to ensure all information and content including web pages meet our high standard of quality and are error free and accurate, however, Lammermoor Distillery does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product purchased from Lammermoor Distillery is not as described, your sole remedy is to return the item in an unopened, unused, and re-saleable condition within 14 days of delivery. This site is provided by Lammermoor Distillery on an "as is" and "as available as" basis. Lammermoor Distillery. makes no representations or warranties of any kind, expressed or implied, as to the operation, usefulness, merchantability, or fitness for a particular purpose of this site including all information, content, products and materials provided by Lammermoor Distillery. and you expressly agree that your use of this site is at your sole risk. Although Lammermoor Distillery makes every effort to ensure our highest possible security and quality, Lammermoor Distillery does not warrant that this site, its servers, or email sent from www.lammermoordistillery.co.nz are free of errors, viruses, or any other harmful components. Lammermoor Distillery will not be liable for any damages of any kind arising from the use of this site, its contents and all other materials provided by Lammermoor Distillery. including but not limited to direct, indirect, incidental, punitive, and consequential damages.
REFUNDS & RETURNS
Any refund and return or exchange is at our sole discretion. We will meet our obligations under the Consumer Guarantees Act for any faulty goods, provided we are notified as soon as any defect or fault is found with the product(s).
OVERSEAS SHIPMENTS
At this stage we cannot offer overseas shipments.
The name "Lammermoor Distillery" will show up on cardholder statements for any transactions through this website.
Staff Training Document